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Pet Insurance Stories and Testimonials

Hear how Trupanion pet insurance is helping pet owners protect their pets by reading Trupanion pet insurance stories and testimonials below. The pet insurance stories and testimonials are from affiliate brands Trupanion and Vetinsurance who are owned and underwritten by the same insurance company, American Pet Insurance Company.
 

Trupanion Helped Roxy the Dog

  
 
Pet Name: Roxy
Treated For: Luxating Patella
Total Claim Amount: $900.23
Time to Process Claim: 2 days
Dear Trupanion:

In November of 2007, we rescued a 6 month lab mix from our local SPCA. She was so skinny-you could see her ribs. She had just been spade the day before in the hopes of a last chance adoption. My husband knew she was the dog for us as soon as he saw her!

I knew that vet bills could be expensive after having some issues with one of our cats, so I decided to look into pet insurance. Trupanion stood out over the rest. I even called and spoke to someone just to make sure what I read on the website was true. In March of 2008, we started our dog Roxy on a Trupanion policy.

Less than a year later, she needed surgery for patellar luxation of her knee, which would cost around $1,000.00. This is a huge expense for a family to absorb, and I wondered if my dog insurance would turn out to be too good to be true. Roxy had her surgery and I filed my claim. It was so easy and I couldn’t believe it when I received a check from Trupanion for 90% of what we paid for the surgery! It was all true!

Since then I have told everyone about this company and printed off nearly the entire website for my vet to look into and pass along to other clients. I feel so good about my decision to purchase health insurance for Roxy! Her knee is as good as new and she is the best dog. Thanks Trupanion!

- Melissa N.

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KC's Pet Insurance Story

  
 
Pet Name: KC
Treated For: Torn Cruciate Ligament and Luxating Patella
Total Claim Amount: $2238.40
Time to Process Claim: 26 days
Our five year old Maltese has been in our home since he was six weeks old. Shortly after getting him, we started looking around for pet insurance. We were so confused about all of the different insurance available and Trupanion was so clear. The premiums are very low also.

Because we didn't know anyone who had their pet insured by Trupanion, we were wondering what would happen when we needed to use the insurance. By the time KC was almost four years old, he suffered from a torn cruciate ligament. The surgery and all the medication, x-ray, blood test, hospital stay etc. came to somewhere around $1,300.00 and after paying the bill and submitting the claim, the cost to us was only somewhere around $250.00. We were so happy to be able to automatically be able to get our pet's hind leg fixed without a thought.

Then, just over a year later, KC suffered from a luxating patella and needed surgery again. We were really worried about Trupanion covering the cost so soon after the last one. We paid the bill which was somewhere around $1100.00 and submitted the claim. After receiving the cheque for the claim, this surgery ended up costing us less than $200.00.

Some people say to me that if we had saved the amount of the premiums monthly we could have saved up the money to cover the cost of the claims. Perhaps we could have but, we are like most people where if we have a few thousand dollars saved up, we would end up finding something or somewhere that it could be spent, thus ending up without savings to cover an emergency for my pet.

I am really happy that we chose Trupanion and have recommended it to several others.

- William and Nancy C.

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