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Pet Insurance Stories and Testimonials

Hear how Trupanion pet insurance is helping pet owners protect their pets by reading Trupanion pet insurance stories and testimonials below. The pet insurance stories and testimonials are from affiliate brands Trupanion and Vetinsurance who are owned and underwritten by the same insurance company, American Pet Insurance Company.
 

Trupanion Helped Roxy the Dog

  
 
Pet Name: Roxy
Treated For: Luxating Patella
Total Claim Amount: $900.23
Time to Process Claim: 2 days
Dear Trupanion:

In November of 2007, we rescued a 6 month lab mix from our local SPCA. She was so skinny-you could see her ribs. She had just been spade the day before in the hopes of a last chance adoption. My husband knew she was the dog for us as soon as he saw her!

I knew that vet bills could be expensive after having some issues with one of our cats, so I decided to look into pet insurance. Trupanion stood out over the rest. I even called and spoke to someone just to make sure what I read on the website was true. In March of 2008, we started our dog Roxy on a Trupanion policy.

Less than a year later, she needed surgery for patellar luxation of her knee, which would cost around $1,000.00. This is a huge expense for a family to absorb, and I wondered if my dog insurance would turn out to be too good to be true. Roxy had her surgery and I filed my claim. It was so easy and I couldn’t believe it when I received a check from Trupanion for 90% of what we paid for the surgery! It was all true!

Since then I have told everyone about this company and printed off nearly the entire website for my vet to look into and pass along to other clients. I feel so good about my decision to purchase health insurance for Roxy! Her knee is as good as new and she is the best dog. Thanks Trupanion!

- Melissa N.

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Shadow's Pet Insurance Testimonial

  
 
Pet Name: Shadow
Treated For: Diabetic Cataracts, Cataract surgery
Claim Amount: $3603.30
Time to Process Claim: 6 days
I am very grateful to Trupanion for givng us peace of mind - you are truly a no-hassle company. Shadow is doing very well after his cataract surgery and we hope we can give him the best care for as long as he needs, as we love him very much. [Our vets have] complimented us on being responsible owners and we hope more and more owners buy insurance to give their pets the medical help when they need to.

- Anu

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Sasha's Pet Insurance Testimonial

  
 
Pet Name: Sasha
Treated For: Pinnal mass
Claim Amount: $852.77
Time to Process Claim: 6 days
I want to thank you very much. Sasha is a 2 ½ year old very well taken care of dog. She is extremely fit, not at all overweight, and a treasure in our family. On Wednesday morning as I was brushing her ears, I found the ‘lump’. By Saturday she was in surgery to remove the tumor and now we are waiting for the results to find out what stage of cancer she has. Since her blood tests came back showing that 100% of her blood is clear of cancer, we are very encouraged that there is no sign of cancer in her bloodstream. While all this was occurring my husband was in Jakarta instructing a course. He returned last evening and one of the first things he said was, “Thank goodness we had insurance and did not have to make any choices about Sasha’s situation based on the financial impact”.

So, thank you again. I am sure there will be more charges to come and we’ll be once again thankful that we have such good coverage for our treasure.

Kind regards,
- Marie G.

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Pet Insurance Success Story from Samantha

  
 
Pet Name: Samantha
Treated For: Foreign body ingestion
Claim Amount: $2964.23
Time to Process Claim: Within two weeks
In December 2007 Samantha decided to eat some Christmas ribbon which had been wrapped around a present under the tree. On December 27th she began vomiting everything she ate (probably in the last few days), including the water that I had forced down her. This is a cat who has never even really had “fur balls” so I knew something was wrong and rushed her to the emergency vet clinic. They did a bunch of tests and decided that surgery was needed. Samantha ended up spending 4 days at the emergency vet clinic and had a lot of ribbon removed from her system – her surgery incision was from below her rib cage and went to between her hind legs.

Not once in these 4 days did I worry about how I was going to pay for this. The peace of mind alone is worth getting Trupanion.

Even though I don’t think Samantha has learned her lesson, I certainly did and no presents go under the tree that have even a tiny bit of ribbon on them.

- Mary-Jean

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KC's Pet Insurance Story

  
 
Pet Name: KC
Treated For: Torn Cruciate Ligament and Luxating Patella
Total Claim Amount: $2238.40
Time to Process Claim: 26 days
Our five year old Maltese has been in our home since he was six weeks old. Shortly after getting him, we started looking around for pet insurance. We were so confused about all of the different insurance available and Trupanion was so clear. The premiums are very low also.

Because we didn't know anyone who had their pet insured by Trupanion, we were wondering what would happen when we needed to use the insurance. By the time KC was almost four years old, he suffered from a torn cruciate ligament. The surgery and all the medication, x-ray, blood test, hospital stay etc. came to somewhere around $1,300.00 and after paying the bill and submitting the claim, the cost to us was only somewhere around $250.00. We were so happy to be able to automatically be able to get our pet's hind leg fixed without a thought.

Then, just over a year later, KC suffered from a luxating patella and needed surgery again. We were really worried about Trupanion covering the cost so soon after the last one. We paid the bill which was somewhere around $1100.00 and submitted the claim. After receiving the cheque for the claim, this surgery ended up costing us less than $200.00.

Some people say to me that if we had saved the amount of the premiums monthly we could have saved up the money to cover the cost of the claims. Perhaps we could have but, we are like most people where if we have a few thousand dollars saved up, we would end up finding something or somewhere that it could be spent, thus ending up without savings to cover an emergency for my pet.

I am really happy that we chose Trupanion and have recommended it to several others.

- William and Nancy C.

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